Privacy policy (Updated 16/11/2025)

By accessing or using the Platform, you agree to the practices described in this Privacy Policy.

1. Information We Collect

A. Information You Provide Directly

  • Name, email address, contact number, or other details voluntarily provided through contact forms, subscriptions, comments, or inquiries.

  • Any information you submit while requesting collaborations, sending feedback, or contacting us professionally.

B. Automatically Collected Information

When you interact with our Platform, we may collect:

  • IP address, browser type, device type, operating system

  • Usage data such as pages visited, time spent, and referral sources

  • Cookies, tracking pixels, and analytical tags (used for analytics, performance, and personalization)

C. Third-Party Data

If you engage with our content on platforms such as YouTube, Instagram, Facebook, or others, these platforms may collect additional data governed by their respective privacy policies.

2. How We Use Your Information

We may use your data for the following purposes:

  • To operate, maintain, and improve the Platform

  • To respond to inquiries and communication

  • To send newsletters, updates, or important announcements (only with your consent)

  • To analyze user behaviour for improving content and performance

  • To ensure compliance with Indian laws, platform policies, and healthcare communication guidelines

  • To prevent fraud, misuse, or violations of our terms and policies

We do not sell or rent your personal data.

3. Sharing and Disclosure of Information

We may share information only in the following situations:

A. With Service Providers

Analytics partners, email tools, hosting services, or technical vendors who help operate the Platform. They process data only as instructed by us.

B. Legal Requirements

We may disclose information if required to:

  • Comply with Indian law, court orders, or government requests

  • Protect our rights, intellectual property, and safety

  • Respond to fraud, security, or technical issues

C. Business Transfers

If Doctor Media undergoes a merger, acquisition, or restructuring, user information may be transferred with proper safeguards.

4. Cookies and Tracking Technologies

We use cookies and similar tools to:

  • Remember user preferences

  • Improve website functionality

  • Analyze performance and engagement

You may disable cookies through your browser settings, but some features may not work properly.

5. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your data.

However, no method of internet transmission or storage is completely secure, and we cannot guarantee absolute protection.

6. Children’s Privacy

Our content is not intended for children under 13 years of age.

We do not knowingly collect data from children.

If you believe such data has been collected unintentionally, please contact us to have it deleted.

7. Third-Party Links and Content

Our Platform may contain:

  • External website links

  • Embedded videos

  • Third-party apps

  • Social media integrations

We are not responsible for the privacy practices of these external sources. Users are encouraged to review their privacy policies separately.

8. User Rights (Applicable Under Indian Law)

Depending on your jurisdiction, you may have rights to:

  • Access, correct, or update your personal information

  • Request deletion of your data where applicable

  • Withdraw consent for communications

  • Opt-out of non-essential data collection

You can request any of the above by contacting us at [Insert Email].

9. Retention of Data

We retain personal data only as long as necessary for:

  • The purposes described in this policy

  • Legal or regulatory requirements

  • Platform functionality and security

Once no longer needed, data is deleted or anonymised.

10. Health-Related Content Disclaimer

Doctor Media creates educational health content for public awareness.

However:

  • The information provided is NOT medical advice.

  • It does not replace consultation with a qualified doctor.

  • Content is general, informational, and may not apply to individual cases.

  • Always seek professional medical advice for diagnosis, treatment, or emergencies.

  • We are not liable for any actions taken based on content on the Platform.

This disclaimer applies to all videos, posts, images, blog articles, and social media content.

11. Limitation of Liability

By using the Platform, you agree that:

  • Doctor Media is not responsible for any direct, indirect, incidental, or consequential losses arising from use of the Platform.

  • Medical information shared is for awareness only.

  • We disclaim liability for inaccuracies, typographical errors, or interpretation of content.

12. Updates to This Privacy Policy

We may update this Privacy Policy occasionally.

Changes will be posted with a revised “Last Updated” date.

Continued use of the Platform implies acceptance of these changes.